Here’s what people who have worked with our chief strategist have to say about her approach, commitment and impact……

“Susan is a balanced and intentional leader with a supportive and engaging approach. Her ability to navigate changing environments and expectations is her sweet spot, always with a focus on exceptional service and sustainability. Her direct service and administrative experience helps her quickly engage others as change agents beside her.”

Lauren Todaro, LMSW, CAADC - Program Manager for Community Based Recovery Services at OnPoint

“Susan has tremendous experience in grant and program administration and management. She creates programs that make a difference and effectively engages others to implement them. She understands the complexity of the work and is passionate about improving the lives of people participating in services. Susan would be an incredible asset to your team.”

Jeanette Hoyer - President and CEO of Goodwill Industries of West Michigan

“I can attest to Susan’s strengths and commitment to community-based non-profits and public behavioral health. She is a fierce advocate for those we serve, always with an eye towards exceptional service, sustainability, and data-driven decision making. She is highly lauded as a consummate social worker and leader, including an unwavering commitment to diversity, equity and inclusion in all areas of agency operations.”

Jim Paparella - Executive Director of Hospital Hospitality House and former CEO at DA Blodgett - St. John’s